Consumer Protection

Ideas for protecting human error (private key mismanagement, login phishing, etc)

• Users could turn on 24 hour, or even 48 hour, withdrawals. This means withdrawals take 24 hours to execute, and in the mean time the user is alerted across every communication channel they have set up, that a withdrawal request has been actioned.

• Users who did not action the withdrawal could then log in, change his/her password, and cancel the withdrawal request.

• Users who could not login, perhaps because the thief had changed the password, could stake a certain amount of ASLN on a freeze order on all withdrawals from the account, upon which time the account will be frozen and the suspected fraudster and the ASLN staker will both be asked to prove their identity to see who is the real owner.

• If the suspected fraudster can prove that he/she is the real owner, and the ASLN staker cannot, the ASLN will be given to the real owner and the account unlocked and the withdrawal will continue.

• If the suspected fraudster cannot prove he/she is the real owner, and the ASLN staker can, then the ASLN staker is given the ability to revert the account back to the old contact details so they can regain access (via an email password reset).

• If BOTH suspect and ASLN staker can prove they are the real person, then both are required to stake more ASLN for the case to be upgraded to a more thorough investigation.

This system could also be a way to prevent fraudsters or attackers making off with stolen funds. If the community suspects that a user has clearly broken rules, a Security DAO could put the call out for ASLN from the community, and once enough ASLN has been received, the DAO could stake that ASLN on an account freeze of the offending account, freezing all withdrawals.

The case could then be brought to a court, and if the offending account is found guilty, they receive the appropriate punishment, perhaps with their funds being seized and given back to affected parties (minus court fees). If they are found innocent, the staked ASLN is transferred to them (minus court fees).